Digital Tech Development & Transformation

With a strong foundation in creating cutting-edge digital technologies, I specialize in driving digital transformation across diverse sectors including E-commerce, Hospitality, Retail, and Agritech. My expertise lies in developing comprehensive digital solutions that not only meet but exceed industry standards, ensuring businesses achieve their technical and commercial goals.

I bring a wealth of experience in building robust digital platforms and technologies tailored to the unique needs of each industry. From loyalty programs and CRM systems to advanced e-commerce platforms and agritech solutions, my approach is rooted in innovation, scalability, and strategic alignment with business objectives.

 

Experience Highlights

• Online Corporate Bookers Loyalty Programme: Developed a robust loyalty program designed to enhance customer retention and engagement among corporate bookers.
• Electronic Guest Service Tracker System: Launched an efficient system for tracking guest services, significantly improving operational efficiency and customer satisfaction.
• Centralised E-Marketing & Customer Relationship Management System: Built a centralized platform to streamline e-marketing efforts and manage customer relationships effectively.
• E-commerce Marketplace Technology (B2C/B2B): Developed a comprehensive e-commerce solution including Business Requirement Document (BRD) preparation, content management, commercial management, supplier management, B2C digital marketing platform, operations and finance module, and suppliers extranet for both desktop and mobile platforms.
• Online Travel Technology (B2C/B2B/Corporate): Created advanced travel technology solutions for desktop and mobile, enhancing user experience and operational efficiency.
• Agritechnology – “Digitally Unified Agri Value Chain Technology”: Conceptualized and built an innovative agritech solution to unify the agricultural value chain.
• AI and ML-driven Agri Quality Assessment App: Developed an award-winning mobile app for agritech, recognized as the most innovative agritech product of the year, leveraging artificial intelligence and machine learning for quality assessment.
• Aggregator E-Technology & Marketplace: Built a marketplace with a global supply and distribution network, integrating various stakeholders and streamlining operations.
• Rebuilt Product and Travel E-commerce Technology: Enhanced and modernized existing e-commerce technology platforms to improve performance and scalability.